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Insurance event

What you need to do

Waht to do in case of occurred insurance event?

Following occurrence of insurance event by a risk, covered in the General terms and conditions, you have to inform immediately BNP Paribas Cardif Bulgaria.

In order to declare insurance claim to BNP Paribas Cardif Bulgaria, you need to follow the next steps:

  1. Define the type of the insurance event, according to the "covered risks", listed in your insurance certificate and General terms and conditions;

  2. Verify that the insurance event corresponds to the definition;

  3. Verify if the insurance event is not part of the excluded clauses;

  4. Verify that the insurance premium have been paid regularly, including as of the date of occurrence of the event;

  5. Contact us by telephone call to our Customer service center. You can find the telephone number in the document General terms and conditions for your insurance;

  6. Communicate with our Partner through whom you have subscribed to the insurance, in order to advise you how to contact us;

  7. According to the type of the insurance event occurred, please download and print out a declaration from from the section with declaration forms.  формуляр от секцията с уведомления. In each document you will find detailed information about the necessery documents for claims registration and processing.

  8. Fill out and attach all requested documents, you have to send them to us via mail or courrier service at the adress of our office: Sofia 1000, Bullgaria, str.Hristo Belchev 29A, fl.1-3, to the attention of Cardif Life insurance Bulgaria Branch and Cardif General insurance Bulgaria branch.

Срокът за обратна връзка след входирането на първоначалния набор от документи е 15 работни дни считано датата на входирането им. В случай, че бъде установена необходимост от допълнителна информация, срокът се удължава. Приема се срок за становище в рамките на 15 работни дни, считано датата на получаване на последния изискуем документ.

Вижте и краткото ни видео, което ще Ви преведе през гореописаните стъпки.

Get familiar with the claims declaration process towards BNP Paribas Cardif Bulgaria